Customer Support
Best Practices

We're here to help you build a healthy scalable foundation for your team and add value to your organization

Part 1: Foundation
Train your Team
Get Organized
Basic Automations Coming soon
Part 2: Scale
Using Aide
Using Agent Assist
Create Self-Serve Guides
Part 3: Optimize
Using Front Coming soon
Using Zendesk Coming soon
Using Integrations Coming soon
AcknowledgementsThanks to Ziyad Basheer, Montana Greider, Fernando Duarte, Christopher Davies-Smith and countless others for their input and contributions to this guide.