Customer Support
Best Practices

Build a healthy scalable foundation for your team and add value to your organization

Part 1: Foundation
Train your Team
Get Organized
Basic Automations Coming soon
Part 3: Optimize
Part 4: Tools
Using Front Coming soon
Using Zendesk Coming soon
Using Integrations Coming soon
AcknowledgementsThanks to Ziyad Basheer, Montana Greider, Fernando Duarte, Christopher Davies-Smith and countless others for their input and contributions to this guide.