aide is the simple way
to use AI in customer support

repetitive workflows

Clear processes? Save time with conditional automation

Aide detects automatable issues and lets you build workflows to automatically handle them based on customer data.
This frees up agents to focus on complex issues.

Boost team efficiency

Accelerate agents with AI assistance

Aide automatically identifies the topic of incoming tickets and surfaces relevant guidance to agents. This reduces the time agents spend figuring out context and provides them with tailored recommendations.

Deflect volume
with bots

Handle common questions instantly

Aide lets you build bots trained to independently answer repetitive customer inquiries. This enables basic questions to be resolved immediately without agent involvement.


Start your aide automation journey

why choose aide?

Our commitment to outstanding customer support isn't just a promise — it's an obsession.

Easy one-click integrations

start using aide with your existing Zendesk and Front help desks

All features on all plans

Get 20+ features with every aide plan are available on all plans

Guided implementation

Our automation advisors will help you build a successful automation strategy