Integrations
Connect Aide to the platforms you already run.
Governed AI agents in your helpdesk and on WhatsApp, Instagram and Messenger, grounded in live data from your store, your CRM, and your carriers. End-to-end resolutions, deployed one intent at a time.
Integrations are what make an AI agent deployment platform real: Aide reads customer data from your systems and takes real actions in them, inside the bounds your team approves.Supported platforms
ChatGPT
Look up orders, answer conversations and refund from a ChatGPT chat.Zendesk
the governed AI layer for Zendesk: human copilot drafts, end-to-end resolutions, one intent at a timeFront
the governed AI layer for Front: drafts in the composer, end-to-end resolutions, one intent at a timeGorgias
the agentic AI layer for Gorgias: drafts your team sends, full resolutions on live order data, one intent at a timeMessenger
Messenger on your Facebook Pages, with one-tap verificationShopify
e-commerce AI agents grounded in the live order: WISMO, address changes, and cancellations resolved end-to-endWooCommerce
order-grounded AI for your WordPress store: reads orders, products, and customers, one intent at a timeSalesforce
ground your AI agent in Salesforce: read-only customer context, refreshed every 5 minutesClaude
Search knowledge, read conversations, and act from a Claude chat.More connectionsYour helpdesk with your store, alerts for your team and Aide inside your AI assistant.
Shopify orders in every Zendesk ticket. Resolved there too.
Aide shows the customer's Shopify orders beside each Zendesk ticket and acts on them for your team, from tracking questions to cancellations, address changes and returns.2 min read · UpdatedYour Shopify orders, inside Front. Handled by an AI teammate.
Aide brings the customer's Shopify orders into the Front sidebar, keeps a draft ready on every conversation and resolves order questions in the inboxes you take live.1 min read · UpdatedReplies from your Gmail address. Orders handled in Shopify.
Aide Helpdesk becomes the inbox for your Gmail support address. Its AI agent reads the Shopify order, answers in the customer's thread and can cancel, refund or change an order for a verified shopper.2 min read · UpdatedZendesk tickets, answered from the WooCommerce order.
Aide reads the WooCommerce order before it writes, so order status questions get a real answer and store changes reach your agents ready to action.1 min read · UpdatedWooCommerce orders and a ready draft, on every Gorgias ticket.
The Aide card puts the customer's WooCommerce orders beside the draft. Once you take an inbox live, Aide answers live chat and email from the order and leaves store changes to your team.1 min read · UpdatedYour shared inboxes, answered from the WooCommerce order.
Aide reads the customer's WooCommerce order and keeps a Front draft ready on every conversation. In inboxes you take live, it answers email itself.1 min read · UpdatedYour WooCommerce support email, answered in the same thread.
Aide Helpdesk becomes the inbox for your Gmail support address. Its AI agent reads the WooCommerce order and replies from your address, and anything that changes the order goes to your team.1 min read · UpdatedKnow in Slack when a customer needs a person.
Aide posts handoffs, missed SLA targets and orders waiting for approval to the Slack channels you choose. Each alert links straight to the conversation.2 min read · UpdatedWork your support queue from ChatGPT.
Add the Aide plugin to ChatGPT and sign in with your Aide login. Look up orders, answer conversations and refund or cancel within your role, without opening another tab.2 min read · Updated