Always-On
Self-Service Support

Deploy an AI-powered chatbot to provide instant, accurate answers to customer queries, any time of day or night.

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Customer Insights

Topic Analysis
Taxonomy Generation
Text Classification
Sentiment Analysis

Workflow Automation

Routing & Triaging
API integrations
Auto-Replies
Conditional Macros
Update Fields

Agent panel

Agent Sidebar
Intent detection
Agent Guidance
AI Responses
Suggested Macros
SOPs

Chat bots

Custom Instructions
Custom Tone
Workflow Discovery
Action-Taking

24/7 Intelligent Assistance
for Happier Customers

Use your knowledge base articles and custom workflows to provide instant, context-aware responses to customer queries. Handle multiple inquiries simultaneously, reducing wait times and providing support outside of regular business hours.

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Want more details? Read the docs

Learn how to set up and optimize your help center bot for various scenarios:

Guide Users to Self-Serve Resources on Your Website

Guide customers to self-help answers using automated responses

Add Aide Chat to Your Website

Deploy an AI chatbot to provide instant website support with Aide AI

Convert Free-Form Emails Into Structured Forms

Transform unstructured customer inquiries into organized data

We're here to help you serve your customers better.

Whether you are handling hundreds or thousands of conversations a day,
we would love to show you what is possible with Aide.