repetitive workflows

Clear processes? Save time with conditional automation

Aide detects automatable issues and lets you build workflows to automatically handle them based on customer data.
This frees up agents to focus on complex issues.

Frequently asked questions

How does Aide identify automatable issues?

Aide analyzes your historical conversations to identify automatable issues, creating a blueprint that ranks topics by volume and complexity.

Can Aide's workflows be customized based on specific customer data?

Yes, Aide builds conditional workflows triggered by customer data like ticket fields, ensuring the right automation is applied based on each unique case.

What kind of actions can be automated with Aide's workflows?

Aide allows you to set up various actions including routing tickets, setting tags, and connecting with other tools via APIs to create seamless workflows across systems.

why choose aide?

Our commitment to outstanding customer support isn't just a promise — it's an obsession.

Easy one-click integrations

start using aide with your existing Zendesk and Front help desks

All features on all plans

Get 20+ features with every aide plan are available on all plans

Guided implementation

Our automation advisors will help you build a successful automation strategy