Respond to Emails
While You Sleep

Set up smart auto-replies using Aide's workflows and AI to handle customer inquiries 24/7.

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Try Email Auto-Reply

Customer Insights

Topic Analysis
Taxonomy Generation
Text Classification
Sentiment Analysis

Workflow Automation

Routing & Triaging
API integrations
Auto-Replies
Conditional Macros
Update Fields

Agent panel

Agent Sidebar
Intent detection
Agent Guidance
AI Responses
Suggested Macros
SOPs

Chat bots

Custom Instructions
Custom Tone
Workflow Discovery
Action-Taking

Smart, Personalized Answers
Straight to Your Customer's Inbox

Understand customer inquiries and generate personalized replies based on your business rules. Provide quick responses around the clock, ensuring consistency in communication while allowing your support team to focus on more complex issues.

Try Email Auto-Reply

Want more details? Read the docs

Discover how to set up automated email responses for various scenarios:

Guide Users to Self-Serve Resources on Your Website

Guide customers to self-help answers using automated responses

Automate Shopify Order Tracking Support Conversations

Provide automated Shopify order status updates for your customers

Convert Free-Form Emails Into Structured Forms

Transform unstructured customer inquiries into organized data

We're here to help you serve your customers better.

Whether you are handling hundreds or thousands of conversations a day,
we would love to show you what is possible with Aide.