Aide Templates
Automate common conversational scenarios with curated templates
Agent Assist
Empower your agents with pre-generated drafts on relevant conversations
Order tracking
Automate order tracking based on common shipping fulfillment scenarios
Order being prepared
Save 4 mins per conversation
Order in transit
Save 4 mins per conversation
Recently delivered
Save 4 mins per conversation
Tracking not available
Save 4 mins per conversation
Shipment exception
Save 3 mins per conversation
Lost in transit
Save 4 mins per conversation
Order not found
Save 3 mins per conversation
Order management
Assist your agents with order management requests like cancelations and address changes
Common pre-sales questions
Handle frequent pre-sales inquiries to assist potential customers
Return policy
Save 2 mins per conversation
Estimated shipping time
Save 2 mins per conversation
Free shipping eligibility
Save 2 mins per conversation
International shipping availability
Save 2 mins per conversation
Provide discount code
Save 2 mins per conversation
Product availability
Save 2 mins per conversation
Wholesale inquiry
Save 2 mins per conversation