Pricing

Aide starts from 10 cents per conversation and costs as low as 5 cents at scale, making our plans accessible for small business and large teams

Starter
$40 /mo

for individuals and small teams

  • Automated workflows
  • Unlimited tagging
  • Agent suggestions
Standard
$100 /mo
1,000
4,000

1,000 conversations

for growing teams

  • Automated workflows
  • Unlimited tagging
  • Agent suggestions
ProPopular
$300 /mo
4,000
10,000

4,000 conversations

for scaling businesses

  • Automation Advisor
  • User Permissions
  • Full Reports
Scale
Custom pricing

for large organizations

  • SAML and SSO
  • Custom integrations
  • Unlimited reporting
see what's included

Frequently asked questions

How is pricing determined?

Pricing is based on conversation volume rather than team size. All plans include unlimited team members at no extra cost.

Is there a free trial?

Yes, we offer a 14-day trial of our Starter plan.

Does pricing fluctuate month-to-month?

No. Your chosen plan remains consistent monthly, accommodating seasonal demands. As long as you have a track record of staying within your plan's limit (and don't exceed 2x in any month), your service continues uninterrupted.

Why am I billed for all conversations if Aide only assists with some?

Aide processes every conversation but takes action selectively. Your subscription covers this comprehensive service, including tagging, reports, and agent assistance in addition to automated actions. Because we don't charge per automation, you can work to increase your automation coverage without worrying about additional charge.

What's the cost per conversation?

You'll pay between $0.05 to $0.10 per conversation, depending on your volume.

why choose aide?

Our commitment to outstanding customer support isn't just a promise — it's an obsession.

Easy one-click integrations

start using aide with your existing Zendesk and Front help desks

All features on all plans

Get 20+ features with every aide plan are available on all plans

Guided implementation

Our automation advisors will help you build a successful automation strategy