Aide vs. Tidio:
Enhancing Your Existing Support

How does Aide's pricing compare to Tidio?

Aide is significantly more cost-effective. We charge no more than $0.10 per conversation, while Tidio's Lyro chatbot can cost between $0.60 to $0.80 per conversation. Our priority plan is also more accessible than Tidio+.

Can Aide replace my existing helpdesk like Tidio does?

Unlike Tidio, which offers a complete helpdesk solution, Aide is designed to integrate with your existing helpdesk. This allows you to enhance your current setup with advanced AI-powered automations without the need to switch platforms.

How easy is it to set up automations with Aide compared to Tidio?

Aide offers workflow templates that work out of the box for various use cases, making setup quick and easy. Tidio's Flows, in contrast, typically require more time to configure.

What kind of reporting does Aide offer?

Aide provides advanced, AI-specific reporting. You can track how often certain workflows are used and which help center articles are most referenced. This detailed insight allows you to continually optimize your support processes.

Does Aide have a free plan like Tidio?

While Aide doesn't offer a free plan, our pricing is designed to be cost-effective for businesses of all sizes. We offer various plans starting from as low as $40/month for up to 800 conversations, ensuring you only pay for what you use.