Aide vs. Tidio:
Enhancing Your Existing Support

Discover how Aide's AI-powered automation integrates with your helpdesk, offering advantages over Tidio

Seamless Integration,
Advanced Automation

Aide offers easy-to-use workflow templates and integrates with your existing helpdesk, providing advanced AI capabilities at a more affordable price point.

Frequently asked questions

How does Aide's pricing compare to Tidio?

Aide is significantly more cost-effective. We charge no more than $0.10 per conversation, while Tidio's Lyro chatbot can cost between $0.60 to $0.80 per conversation. Our priority plan is also more accessible than Tidio+.

Can Aide replace my existing helpdesk like Tidio does?

Unlike Tidio, which offers a complete helpdesk solution, Aide is designed to integrate with your existing helpdesk. This allows you to enhance your current setup with advanced AI-powered automations without the need to switch platforms.

How easy is it to set up automations with Aide compared to Tidio?

Aide offers workflow templates that work out of the box for various use cases, making setup quick and easy. Tidio's Flows, in contrast, typically require more time to configure.

What kind of reporting does Aide offer?

Aide provides advanced, AI-specific reporting. You can track how often certain workflows are used and which help center articles are most referenced. This detailed insight allows you to continually optimize your support processes.

Does Aide have a free plan like Tidio?

While Aide doesn't offer a free plan, our pricing is designed to be cost-effective for businesses of all sizes. We offer various plans starting from as low as $40/month for up to 800 conversations, ensuring you only pay for what you use.

why choose aide?

Our commitment to outstanding customer support isn't just a promise — it's an obsession.

Easy one-click integrations

start using aide with your existing Zendesk and Front help desks

All features on all plans

Get 20+ features with every aide plan are available on all plans

Guided implementation

Our automation advisors will help you build a successful automation strategy