Write to support@aide.app. A person on our team answers.
Chat
The chat on this page is Aide Chat, answered by Aide's AI agent with our team behind it.
If Aide seems down
Email support@aide.app. We're alerted automatically when Aide's API stops answering.
Aide in Claude or ChatGPT
Settings > Developers in Aide lists every app you've connected and lets you disconnect it. For a connection problem, email us with the app's name and the time you tried. How it works: aide.app/mcp.
By plan
Pro adds help with security questionnaires. Scale adds a dedicated account lead, a monthly performance review, and a 99.9% SLA with service credits. Enterprise adds a named team. See pricing.
Security and privacy
Report a security issue or ask for security documentation at support@aide.app. Data protection questions go to our Data Protection Officer, Ziyad Basheer, at ziyad@aide.app (see the data processing agreement). How Aide is hosted and secured: Security.