Free customer service tools
Free tools for your store and support team.
Generators for the policy and FAQ pages every store needs, and calculators for the numbers a support team reports. Each one runs in your browser, with no sign-up.9 free tools · UpdatedGeneratorsStore pages, written from your answers.
Refund policy generator
Answer a few questions to get a return and refund policy, or an all sales final policy.UpdatedShipping policy generator
Turn your processing time, rates and delivery windows into a full shipping policy.UpdatedFAQ generator
Pick the questions shoppers ask, fill in your details and copy the page as text, HTML or schema.Updated
CalculatorsThe math behind your support and returns numbers.
CSAT calculator
Enter how many customers chose each star rating to get your CSAT score and average rating.UpdatedNPS calculator
Enter your promoters, passives and detractors to get your Net Promoter Score.UpdatedReturn rate calculator
Work out your product return rate by orders, units or revenue, and what returns cost a month.UpdatedCustomer service SLA calculator
Get your SLA compliance rate, and see when a first reply is due in business hours.UpdatedAverage handle time (AHT) calculator
Turn talk, hold and wrap-up time into AHT, and see how many contacts one person can handle.UpdatedROI calculator
Project the capacity your team gets back, and the cost impact, when AI resolves part of your queue.Updated
Try it on your own store.
150 AI replies a month on the Free plan, with every feature included. No card needed.