ChatMinimums and next step
Thanks for your interest. We do sell wholesale, with a minimum order of amount or quantity. Send us your business name, location and what you are looking for at email, and name will get back to you.
Wholesale inquiry reply template
Send bulk orders to the right person.
Say whether you sell wholesale and the minimum order, then hand the conversation to whoever runs accounts.Updated · By Ziyad BasheerShort answer
When a business asks about wholesale, say whether you sell wholesale, the minimum order and how to apply. Then hand the conversation to the person who handles accounts.The template
Yours to fill in
When to send this
They ask about wholesaleYour wholesale question topic is detected.
Business inbox onlyOptional: an inbox condition, then assign it to whoever handles accounts.
Example conversation
Customer
I'm interested in a bulk order for my shop. Do you offer wholesale pricing?
Aide
Thanks for your interest. We do sell wholesale, with a minimum order of 24 units. Send us your business name, location and what you are looking for, and our wholesale lead will get back to you.
✓Assigned to your wholesale lead
Frequently asked questions
Whether you sell wholesale, the minimum order, what you need from the buyer, and who will get back to them.
Say so in one line and thank them. A clear no saves both sides a follow-up.
A wholesale buyer resells and needs terms. A large order from one customer is a normal order.
Send this with the order filled in
Aide fills in the Shopify order and tracking, then drafts or sends the reply, as you choose.